Terms of Service

1) Scope of Services

VOLTORRA provides professional services that may include (depending on the engagement):

• business strategy and operational consulting;
• logistics / transportation advisory and coordination support;
• technology, product, automation, AI and systems consulting;
• analysis, planning, implementation support, and related deliverables.

Specific scope, timelines, deliverables, and fees (if applicable) are defined in a separate written agreement, proposal, statement of work (“SOW”), or email confirmation (collectively, the “Agreement”). If there is a conflict between these Terms and an Agreement, the Agreement prevails.

2) Initial Review / Free Consultation (if offered)

If VOLTORRA offers an initial review or consultation at no charge, it is provided for informational purposes only and does not create any obligation to enter into a paid engagement. Any subsequent work may require a separate Agreement and payment.

3) No Professional Advice

Information on the Website and any initial discussions are provided for general informational purposes. VOLTORRA does not provide legal, tax, accounting, or regulated professional advice unless explicitly stated in a written Agreement. You should consult qualified professionals for such advice.

4) Client Responsibilities

You agree to provide accurate, complete, and timely information necessary for the services. You are responsible for the decisions you make based on our work and for implementing recommendations unless otherwise agreed.

5) Confidentiality & NDA

We treat non-public information shared by you as confidential and will use it only for providing services. Where required, we can sign a separate NDA before receiving sensitive materials.

Confidentiality does not apply to information that is public, lawfully obtained from a third party, independently developed, or required to be disclosed by law.

6) Intellectual Property

VOLTORRA materials. All Website content and all materials created by VOLTORRA (methods, frameworks, designs, texts, templates, code, documents, presentations, concepts, know-how, etc.) are owned by VOLTORRA or its licensors unless otherwise stated.

Client materials. You retain ownership of materials you provide to VOLTORRA.

Deliverables. Ownership and usage rights of deliverables (if any) are defined in the Agreement. Unless otherwise agreed in writing, you receive a non-exclusive right to use the deliverables for your internal business purposes after full payment.

You may not copy, resell, sublicense, or distribute VOLTORRA materials without written permission.

7) Payments, Fees & Refunds (for paid engagements)

Fees, billing schedule, payment methods, and any taxes are defined in the Agreement.

Unless otherwise stated in the Agreement, all payments are non-refundable once work has started. Late payments may result in a pause of services.

8) Third-Party Tools & Links

The Website or services may reference or use third-party tools and platforms (e.g., hosting providers, analytics, communication tools). VOLTORRA is not responsible for third-party services, their availability, or their terms.

9) Website Use & Prohibited Conduct

You agree not to:

• misuse the Website, attempt unauthorized access, or disrupt its operation;
• upload malicious code or content;
• infringe intellectual property or privacy rights;
• use the Website for unlawful purposes.

We may restrict or block access if we reasonably believe these Terms are violated.

10) Disclaimers

The Website and services are provided “as is” and “as available”. We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses.

Business outcomes depend on many factors outside our control. VOLTORRA does not guarantee specific results unless explicitly stated in a written Agreement.

11) Limitation of Liability

To the maximum extent permitted by law, VOLTORRA shall not be liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, revenue, data, or business opportunities.

VOLTORRA’s total liability for any claim related to the services shall not exceed the fees paid to VOLTORRA for the specific services giving rise to the claim, unless applicable law requires otherwise.

12) Termination

We may terminate or suspend access to the Website at any time. Paid engagements may be terminated according to the Agreement. Upon termination, you must stop using VOLTORRA materials unless otherwise allowed under the Agreement.

13) Governing Law & Disputes

These Terms are governed by the laws of Estonia country.

Any disputes shall be resolved in the competent courts of Estonia unless otherwise required by mandatory consumer protection laws.

14) Changes to Terms

We may update these Terms from time to time. The “Last updated” date will reflect changes. Continued use of the Website after updates constitutes acceptance of the updated Terms.